Anna Shaterkin

Mortgage Education Videos

• 11/21/2020

  katerina307 from Los Angeles , CA via Zillow

  I have known Anna since she was a young tax CPA professional just out of USC graduate program MBT (Master of Business Taxation). Over the years, there was no time that Anna would not give me an excellent advice when I reached out to her for various tax, loans, home purchase, family finances matters! this year, I had a pleasure to have Anna to assist us with our mortgage refinance. Being a CPA myself, I was was looking for someone who can efficiently and concisely walk me through all the options and details of the refinance paperwork, and Anna certainly delivered! She is very responsive, detailed oriented and no doubt has her clients interest in mind first and foremost through the process (for instance, I didn't even much of how title will be recordered between me and my husband since I was refinancing on my own, but Anna took additional steps to ensure my husband is properly reflected in the title. Also, I appreciated the fact that Anna never pushed us to proceed and was very patient, and this strategy paid off when we were able to get the lowest interest rate seen in years thanks to Anna's strategic thinking and broad knowledge not only of loan industry, but real estate, finance and current economic environment in general. Highly recommend Anna if you need competent professional who really cares!

• 11/16/2020

  April E. from Ventura , CA via Zillow

  The CA home buying market is extremely competitive, especially during a time of low inventory and low rates. Anna helped us compete by quickly turning around preapproval letters and being on call and ready to vouch for us as buyers. Throughout the home shopping process, she provided us with purchasing scenarios so we could see the full financial picture of each potential purchase. In the end, we successfully purchased a home and closed in under 30 days. I’d like to add that Anna helped us for about three years before we engaged her as our lender. We were on the fence between renting and selling our last home and Anna provided us with the information we needed to make the best decision for our family. Anna isn’t just a lender, she’s a critical member of our home buying team who collaborates well with all parties involved. If you're trying to find a lender, don’t hesitate for one second to call Anna!

• 11/04/2020

  scmurillo from Santa Clarita , CA via Zillow

  Anna was a pleasure to work with during our home refinance. Not only did she find us a great rate on our refi, but the whole document submission process was fast and easy as can be. She was very responsive to our questions and proved to be a great resource of financial information. We've been through many refis in the past and none of them were this painless. Highly recommend.

• 07/23/2020

  Ilina Shrestha from Agua Dulce , CA via Zillow

  Anna was our loan officer when we first bought the house in July 2019 and she was also our loan officer when we refinanced recently. She is extremely helpful and patient. Since we worked 8 am-6pm on weekend, she didn’t mind when we called her late evenings. Thank you for all you help Anna.

• 12/10/2019

  sbohte from Santa Clarita , CA via Zillow

  Anna was an absolute dream to work with- she made the process of refinancing practically painless! She explained all of my options, describing the pros and cons of each. I wasn’t in a huge hurry, so she watched the rates for me and gave me great advice along the way. Once it was time for signing, she arranged a notary to come to my place so I didn’t have to take any extra time coming to her office.

• 12/10/2019

  sharon from Del Sur , CA via Zillow

  Anna made this process painless she literally held my hand and walked me through each and every step. She was available 24/7 even when she was on vacation.

• 04/24/2019

  Cheryl from San Fernando , CA via Zillow

  Anna helped us to immediately qualify for a real estate loan as soon as we found the house we wanted to purchase. She made the process painless in that she was always available, at all hours, and returned our phone calls instantly. I enjoyed working with her and would highly recommend her for not only real estate loans but also professional advice with other financial concerns.

• 10/01/2018

  rugbychris from STEVENSON RNH , CA via Zillow

  Anna was on top of everything. We had a tight timeline and various complexity and in the end we got a great rate and closed on time very smoothly. If you want to avoid those last minute "oh whoops" deals that you get so often then use Anna.

• 06/12/2018

  raymizutani from Santa Clarita , CA via Zillow

  Anna was recommended to us by our realtor and she was excellent in every way. My wife and I had many questions about our home loan, and Anna was always very accessible and helped us every step of the way until closing. She was always quick to respond... even in the evening and weekends! We were very pleased by her service and really felt like she was there with us throughout the complicated process. She even helped answer questions that popped up months after we closed escrow, and I believe that says a lot of her excellent customer service. If you are looking for a great and reliable lender, look no further than Anna.

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