What to expect
We understand that purchasing a home is one of the biggest purchases in a lifetime. We've streamlined our process to ensure that the experience of obtaining your mortgage is as smooth and stress-free as possible. Typically, once the loan documents are signed and delivered back to us, you’ll receive your funding in 5 to 7 days!
Why we should work together
Cecilia Kwon was incredibly helpful, courteous & genuinely was the difference between choosing this lender. Like any customer, I shopped around for the best available interest rates & payments. The initial quote I got from Cecilia was actually the highest of the three Banks I applied with. However, Cecilia was by far the most responsive mortgage agent I spoke with. She provided me with an extremely high level of customer service & information without ever being pushy or trying to sell me on anything. As I was shopping for a home, Cecilia again was the only mortgage agent who provided me with prompt responses to my questions, helped me understand different financing options, & she was always available by phone or email. Once I had a contract in place, I was quoted a significantly lower rate from another bank. However, Cecilia was able to get the rate lowered to one that was at least competitive, a bit still higher. My decision to complete the loan process with Cecilia was solely due to the help I received from her at every step of the process. I had complete confidence in her & her ability to assist me & finalizing the loan without any headaches or surprises.
Cecilia Kwon was absolutely amazing. She made this process a lot easier than I anticipated. Every step of the process was clearly explained and whenever I asked questions, she was immediately available for clear answers. I highly recommend her to anyone looking for mortgage loans.
Cecilia Kwon, my Loan Officer went above and beyond with helping me with all the documents. I highly recommend her.
Cecilia's service is excellent. She made it a very painless process, and has nothing to improve on, just keep up the good work, that is my opinion.
Cecilia provided me with excellent service. If my friends or someone I know is shopping for a mortgage, I will recommend her to them very strongly. I really appreciated the service I received from her. Thank you.
Cecilia Kwon was great during the process and worked hard to get and refinance the loan.
“Cecilia was very knowledgeable about the loan & made it very easy for one to understand. Cecilia presented herself with great professionalism, at the same time gave a personal touch to a customer. I really appreciate the quick response & attention to detail that she provided. The level of customer service she provided went above & beyond & exceeded my expectations. I have already referred her to my friends & family. I will personally continue to work with Cecilia with my future Investments. Overall, Cecilia is accountable, reliable, & efficient. Surely treats it as if it was her own personal loan. Great customer service because she listens to the client.”
“Cecilia was awesome to work with!”
CA LIC# CA-DBO1619501
Mortgage Education Videos
Jan Drumright from HUNTINGTN BCH , CA via Zillow
Cecilia will work extremely hard to ensure she gets you the absolute best terms, saving you overall. She always has your best interests at heart. Highly recommend
Hyun from Brea , CA via Zillow
Overall experience was very smooth, transparent, and pleasant. Cecilia was very responsive to my questions and requests both my email and text. I would recommend to others.
eskcrc from Fullerton , CA via Zillow
This is my second time working with Cecila over last 3 years. From the pre approval to escrow closing, she informed us on timely manner and transaction made so smooth for both time. She offered us the best rate and low closing cost. I highly recommend her to anybondy who is looking for purchase the house and refiance the house. Cecelia is the best!
John Shin from Irvine , CA via Zillow
I've worked with many loan officers in the past and can't compliment my loan officer enough. My loan officer Cecilia Kwon serviced the entire loan process with extreme proficiency and accuracy. She is very good at what she does and the process went very smoothly. Cecilia went above and beyond to answer all of my questions clearly and promptly. I would definitely continue to recommend her to my friends and colleagues.
StephenPark from Fullerton , CA via Zillow
Cecilia Kwon was absolutely amazing. She made this process a lot easier than anticipated. Every step of the process was clearly explained and whenever I had questions, she was immediately available for clear answers. I highly recommend her to anyone looking for mortgage loans.
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