Our Process
What to expect
We understand that purchasing a home is one of the biggest purchases in a lifetime. We've streamlined our process to ensure that the experience of obtaining your mortgage is as smooth and stress-free as possible. Typically, once the loan documents are signed and delivered back to us, you’ll receive your funding in 5 to 7 days!
Client Testimonials
Why we should work together
About Cassie
As your trusted loanDepot loan consultant, I will walk you through every step of the loan process and support you from pre-approval through your closing date. This website will be a useful resource for you throughout your loan process and provides many tools for you to utilize to ensure this is a stress-free experience. Whether you are a first time home buyer or seasoned buyer, you can trust me and my team with all of your home financing needs. Don’t hesitate to reach out using the direct contact information located on this page. I appreciate your business and look forward to working with you!
CA LIC# CA-DBO1224522
Mortgage Education Videos
Reviews
10 Reviews
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10/06/2020
Destiny from Red Bluff , CA via Zillow
Cassie saved us! She was so extremely helpful and quick to respond at all times. She always explained things to me in a way that I could understand even when I sometimes had to have them explained to me more than once being a first time homebuyer. Cassie was always right on the nose when it came to quotes, time frames, etc. She was so timely and seriously a lifesaver when I had some issues with other lenders and thought it was too late to switch Cassie was right there to make sure everything was done on time and that my experience was 5 Star. I am recommending Cassie every time to all of my friends and family. We love her!
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06/11/2019
Tom Hoover from Ukiah , CA via Zillow
Cassie and Michie we’re both very helpful in solidifying our loan. As always, there was a few hurtles to jump through, but they were always positive and reassuring that they would find the best loan option to fit our needs. They even gave us helpful hints on how to improve our credit score! They always answered their phones, and were very accommodating when I had to reschedule appointments. I would definitely recommend Pinnacle Capital.
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02/04/2018
cabledog74 from Ukiah , CA via Zillow
Cassie and her team made the whole loan process so painless and easy! She explained everything step by step in a way that I could understand and answered all my questions. Cassie, Mitch, and her team were so fast to close and just awesome to work with. We are very happy we called Cassie to help us with our home loan and we will highly recommend her to all our friends and family! Thanks again Cassie!!
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11/03/2016
Ukiah , CA via Zillow
Cassie is amazing. When I was looking for a home loan Cassie was able to find me a loan that fit my needs when others just turned me away. Using a Mortgage Broker as opposed to a local bank she has the widest range of loan options available to her for a variety of different people. She was able to lock in a great rate too. Cassie herself is a very organized person that does everything she can to make this the smoothest possible process for you. If you don't understand something she explains it clearly so that you do. This whole process was nerve racking, but having Cassie on my team I just knew I was in good hands. Thanks Cassie!!! We love our new house!!
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10/11/2016
San Ramon , CA via Zillow
Cassie was wonderful. She helped me buy my dream home. Cassie was very knowledgable and kept me informed about the process. Everything was explained simply that I could fully understand.
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10/09/2016
San Francisco , CA via Zillow
Cassie Troup's expertise, efficiency, kindness, and effectiveness meant the difference between missing out on the home of our retirement dreams, and closing within an extremely tight (seller-insistent) escrow period. When conventional banking moved like molasses, within archaic and punitive guidelines, Cassie Troup located the lender who recognized our credit-worthiness. We love our new home!
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10/08/2016
Kelseyville , CA via Zillow
the lender was fine. If only I could find contractors that were as good. She was l;ways prompt and highly professional. I would recommend her to all my friends . You could here her smile over the phone. Prepared all the papers to be signed and she made the process easy.========================================================================
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07/31/2016
Ukiah , CA via Zillow
Cassie was awesome hard working and on top of the the process the whole way won't find a better broker locally I have worked with other brokers in Ukiah and Santa rosa on other propertys and was a nightmare I recommend you give her a call she will keep you informed throughout entire process
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06/10/2016
Ukiah , CA via Zillow
Cassie is amazing. She went out of her way to get papers to us so things kept moving. When an issue came up, she worked day and night to get us a solution, and she always came through. Cassie isn't just working as a loan officer, she is working toward your future. She is invested in you and your happiness. She cares, and it shows in the effort she puts forth in helping her clients. I will ALWAYS go back to Cassie. Even though she isn't handling our loan anymore, she is still there to answer my questions and guide me in the right direction.
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06/09/2016
Ukiah , CA via Zillow
Cassie made the home buying process more pleasant than I could ever imagine. From our first interaction it was obvious how capable and personable she was. I highly recommend this professional and friendly mortgage broker.She made me feel confident in my decisions and kept me well informed throughout the entire ordeal. She even took the time to swing by our new home after the fact, in order to welcome us with a sweet care package. Thank you Cassie!
Calculators
Calculate your payment
Crunch your own numbers with our mortgage calculators. Run as many different scenarios as you’d like to see how much home you can afford.
Use this mortgage loan calculator to generate a mortgage estimate. Press the "Calculate" button to find out.
Use this mortgage loan calculator to generate a savings estimate. Press the "Calculate" button to find out.
Contact Cassie
