What to expect
We understand that purchasing a home is one of the biggest purchases in a lifetime. We've streamlined our process to ensure that the experience of obtaining your mortgage is as smooth and stress-free as possible. Typically, once the loan documents are signed and delivered back to us, you’ll receive your funding in 5 to 7 days!
Why we should work together
If there was one word to describe how our experience was working with Donna, it would be delightful. She answered all of our questions while providing extra information and kept our minds at ease. She was our guardian angel when it came to providing over-the-top customer service and guidance when closing our sale and new purchase on the same day! This is the second time we have worked with Donna and we would recommend her to any of our family, friends, and acquaintances (which we have). If you are looking for a lending representative, look no further, as Donna Lien Wick will provide you the expert lending services you need as you are making your next large purchase.
Thank you for making our second home purchase such a breeze, we look forward to working with you again.
Mario & Ashlynn
Over the past couple of months, I’ve been working with Donna to get pre-approved for a home loan which ultimately turned into a home loan. I cannot express how thankful I am for her knowledge, professionalism, responsiveness and guidance. My impression was I had an agent that was dedicated only to me - although I know that isn’t the case. I knew early on I didn’t have anything to worry about as Donna was very communicative throughout the entire process.
If I ever am looking to secure another home loan or hear someone is looking for a loan, it’ll be with Donna.
When she said “I try to make you feel like you’re my only clients” I was like “omg... that never occurred to me... that we’re not her only clients...” that’s how well she pulled THAT whole thing off!
Donna is amazing!!! A process we were dreading was made painless and comforting. Can’t thank you enough.
I can't imagine going through my first homebuying process without Donna as my lender. She was very knowledgeable and incredibly responsive; she always responded to my texts, emails, and calls immediately and walked me through my questions and the process with a lot of patience. I had a lot of basic questions, and she explained everything very well. I also had no doubts that she was trying to help me get the best rates that I could possibly get. I would work with her again in a heartbeat, and recommend her as a lender to anyone looking for a smart, communicative, and helpful lender."
The entire process of refinancing our existing mortgage has been such a smooth ride, from my initial cold-call to Donna, all the way to the "we're finished" email. From the beginning, I could tell that Donna genuinely cared about me and my needs, and she did everything she could to make sure that things were smooth throughout the entire process. She responded almost immediately to every email or text I sent her, and always had an answer for any of my questions. Similar to other testimonials I've read about Donna, it always felt like we were her only client. Additionally, the online platform that loanDepot has put together is very intuitive to use and has made this the easiest refinance I've gone through since becoming a homeowner 20 years ago. I would work with Donna again in a heartbeat.
WA LIC# MLO-409852 | OR | CA LIC# CA-DBO409852
Mortgage Education Videos
Mill Creek , WA via Zillow
Donna has been an absolute pleasure to work with. She closed in 14 days flat. She had answered all my questions extremely promptly no matter what time of the day. I cannot recommend her enough. Thank you Donna for being so patient with all my questions.
Marysville , WA via Zillow
With the stress that comes with a home purchase it helps to eliminate it anywhere you can. Working with Donna did just that, by her willingness to stay in constant communication throughout the entire process. She answered all my questions and concerns with quick and accurate responses. Her ability to do this allowed my wife and I to focus on the hard part of the process, which is actually finding a house to purchase. For this purchase we were able to close on our house in less than a month, this is because Donna and her team work like a well oiled machine. Overall, if you need a lender that is transparent and willing to walk you through the lending process step-by-step I suggest you work with Donna.
Bellevue , WA via Zillow
Donna was GREAT! Our previous lender wasn't going to be able to close on time, but even with the lost time involved in needing to switch to a new lender mid-process, she took up our case immediately, and we even ended up closing one business day earlier than we had expected to. She was super responsive, with very minimal turnaround time for any questions or concerns, and had a very confident and competent demeanor. Would absolutely work with her again - can't recommend highly enough!
Seattle , WA via Zillow
My wife and I recently refinanced our home loan with Donna from an FHA loan to conventional loan. Our hope was that we could remove the costly insurance and receive cash back to do some necessary home repairs we wouldn’t otherwise have the means to do so. Donna is awesome! She was incredibly helpful and explained multiple options for us. She was responsive nights and weekends and answered all our questions. It’s so important to feel you have someone looking out for your best interest and there’s no doubt Donna had ours. With the equity we had in our home, we took care of major home repairs, paid off credit card debt and a car loan. I’d recommend anyone looking for a home loan, or to refinance to work with Donna! She is knowledgeable, caring, responsive, and will take the time to explain every step of the process.
Redmond , WA via Zillow
As a first-time home buyer, the buying process can easily seem like a daunting task to take on. Fortunately, I had Donna with me, someone I could contact and use as a resource to help sort through some of the more complex or confusing housing terms. Throughout the entire process, Donna was super communicative and super responsive when it came to questions that I had about literally anything in the housing/home loan book. Having her to help me, I was able to go through the home buying process with minimal stress and with the assurance that she would take care of me and make sure closing happened with no issues. I would definitely recommend her to anyone looking to buy a home!
Kirkland , WA via Zillow
We recently moved to the Seattle area and were referred to Donna by our real estate agent. From our first conversation on the phone Donna we felt extremely comfortable with Donna. She was easy to work with, understanding, and patient. She was extremely responsive and took time to explain everything along the way without being pushy or making us feel like we had to drop everything in the middle of the work day to respond to her, like we've experienced in the past. I would highly recommend working with Donna and her team.
Redmond , WA via Zillow
I have worked with Donna on numerous mortgage transactions including 3 new home purchases and countless re-finances for almost 20 years. I have stayed with her over the years because she is an absolute professional and knows mortgage financing better than anyone. She not only knows her profession extremely well, but she helps me make the right financing decisions for me... I trust her to help me with all my mortgage decisions! Donna is great to work with as well, very friendly and efficient. Her communication is prompt and thorough and she is always there to help answer any questions I have. I highly recommend Donna for all your mortgage needs!
Winthrop , WA via Zillow
Donna provided me with all the advice and assistance I needed to complete the loan process in an expedited fashion. We met our close date without a glitch.
Auburn , WA via Zillow
I was very fortunate to be able to have Donna on my home purchase team. She is extremly organized and through, and was understanding when I did not fully understand. She is a great resource and a wonderful person.
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