Our Process
What to expect
We understand that purchasing a home is one of the biggest purchases in a lifetime. We've streamlined our process to ensure that the experience of obtaining your mortgage is as smooth and stress-free as possible. Typically, once the loan documents are signed and delivered back to us, you’ll receive your funding in 5 to 7 days!
Client Testimonials
Why we should work together
Angela K.
If there was one word to describe how our experience was working with Donna, it would be delightful. She answered all of our questions while providing extra information and kept our minds at ease. She was our guardian angel when it came to providing over-the-top customer service and guidance when closing our sale and new purchase on the same day! This is the second time we have worked with Donna and we would recommend her to any of our family, friends, and acquaintances (which we have). If you are looking for a lending representative, look no further, as Donna Lien Wick will provide you the expert lending services you need as you are making your next large purchase.
Thank you for making our second home purchase such a breeze, we look forward to working with you again.
Mario & Ashlynn
The entire process of refinancing our existing mortgage has been such a smooth ride, from my initial cold-call to Donna, all the way to the "we're finished" email. From the beginning, I could tell that Donna genuinely cared about me and my needs, and she did everything she could to make sure that things were smooth throughout the entire process. She responded almost immediately to every email or text I sent her, and always had an answer for any of my questions. Similar to other testimonials I've read about Donna, it always felt like we were her only client. Additionally, the online platform that loanDepot has put together is very intuitive to use and has made this the easiest refinance I've gone through since becoming a homeowner 20 years ago. I would work with Donna again in a heartbeat.
D. Chapman
Over the past couple of months, I’ve been working with Donna to get pre-approved for a home loan which ultimately turned into a home loan. I cannot express how thankful I am for her knowledge, professionalism, responsiveness and guidance. My impression was I had an agent that was dedicated only to me - although I know that isn’t the case. I knew early on I didn’t have anything to worry about as Donna was very communicative throughout the entire process.
If I ever am looking to secure another home loan or hear someone is looking for a loan, it’ll be with Donna.
Van G.
I can't imagine going through my first homebuying process without Donna as my lender. She was very knowledgeable and incredibly responsive; she always responded to my texts, emails, and calls immediately and walked me through my questions and the process with a lot of patience. I had a lot of basic questions, and she explained everything very well. I also had no doubts that she was trying to help me get the best rates that I could possibly get. I would work with her again in a heartbeat, and recommend her as a lender to anyone looking for a smart, communicative, and helpful lender.
Mo
Donna is amazing!!! A process we were dreading was made painless and comforting. Can’t thank you enough.
Kim L.
When she said “I try to make you feel like you’re my only clients” I was like “omg... that never occurred to me... that we’re not her only clients...” that’s how well she pulled THAT whole thing off!
Chris G.
Donna, Thanks a lot for all your support, speed to action and commitment throughout the mortgage process. We are so blessed to have you as part of this new beginning.
We shall stay connected for any future referrals.
Viraj & Smiral S., Sammamish
Thank you so much for guiding us through this process. Working through a loan can be stressful and confusing on our end. Your knowledge and work ethic takes that stress away. Knowing that you have our best interests in mind makes refinancing great.
Jim R., Bothell, WA
Donna was incredibly easy to work with. She is extremely knowledgeable and answered any questions I had along the way. She was professional from beginning to end and ended up getting me a great deal! I would recommend her to her anyone and would work with her again in the future.
-Ross R.
Washington, Bothell
Donna was incredibly easy to work with. She is extremely knowledgeable and answered any questions I had along the way. She was professional from beginning to end and ended up getting me a great deal! I would recommend her to her anyone and would work with her again in the future.
-Ross R.
Washington, Bothell
I can't thank Donna enough as she handled all of our loan process for being a 1st time home buyer. She's so responsive on messages, email and answered all of our questions so patiently. Even when we had a tight closing for the home, she assured us we would get it and it would close on time. You could trust her in your loan process, as she is so knowledgeable and has a really great experience which she leverages. I really enjoyed working with Donna. I wish her all my best wishes for her career.
Bindu T., Bothell
We would like to thank you for the top notch level of service you provided us during our refinancing through loanDepot. We were concerned about the transition when the loan officer we were working with left the company. I should say we are so glad that you took over the loan and helped us reach the finish line. From Day 1, you have been responsive to us and always made sure you listened to our questions and concerns. We will be unequivocally recommending you to our friends and family for their home loan needs. Keep up the good work.
Sudhakar & Anitha
I have worked with Donna with new mortgage as well as refinance. She is very professional and acts real fast. She gets best rates for her clients and is really good at following up and get things moving quickly. I am surprised by how easily and quickly both of mortgage applications were processed in pandemic time. I give 10 out of 10 for her great work.
Anil V., Bothell, WA
Thank you for your help. I would not hesitate to recommend you to self employed individuals as you actually know what you are asking for when underwriting asks questions and you provide guidance as to responses. It makes all the difference compared to my first go at the refinance.
Richard L.
Thank you so much for getting this done for us. What we like most about working with you is… You! We have absolute confidence in your knowledge and professionalism. You’re the best!
Rob and Julie, Kirkland
About Donna
AZ LIC# 1035049 | WA LIC# MLO-409852 | OR | CA LIC# CA-DBO409852
Calculators
Calculate your payment
Crunch your own numbers with our mortgage calculators. Run as many different scenarios as you’d like to see how much home you can afford.
Use this mortgage loan calculator to generate a mortgage estimate. Press the "Calculate" button to find out.
Use this mortgage loan calculator to generate a savings estimate. Press the "Calculate" button to find out.
Contact Donna
I'll be in touch shortly, and look forward to helping you find the right loan to fit your needs.
I couldn’t be more pleased with the service I received from Donna Lien Wick when recently purchasing my new forever home! We were just starting to experience the effects of sheltering and working from home, with very uncertain times ahead when I decided to make this purchase. Work was so busy for me that I barely had time for myself. If it wasn’t for Donna this loan would not have gotten done. She made the process so easy for me that I was able to focus my time on work. loanDepot has an awesome online platform and very competitive rates, I was really pleased with the entire process. Before I knew it, it was time to sign and I was a homeowner! Thank you so much Donna for helping me through a challenging time by taking the stress out of financing my home.