Denise Serrano

My fiance and I were referred to Denise by our real estate agent. We initially only wanted to get preliminary information about the amount of house we felt we could afford in order for us to focus our search efforts but we were not yet set as to who we wanted to be our mortgage broker. After my initial call with Denise, I knew she was experienced in dealing with some of the complex financial aspects we were bringing to the table that we needed to coordinate had in regards to getting underwritten for a loan. We were dealing with selling my fiance's house, renting out my house, buying a house that was possibly going to fall into the jumbo loan category, addressing income from other rentals I own and managing the details about debt obligations due to a recent divorce (child support and alimony). Denise was communicative throughout the entire project, she made herself available to answer questions as they came up, even when traveling for vacation! When it came time for someone to buy my fiance's house she reviewed the potential buyer's finances as well to ensure that we would not get caught off-guard if something fell through for them as our new home was contingent on the sale of his home. I can't say enough about her guidance, expertise and overall friendly approach to what can be a very stressful situation. I feel like we have made not just a great business connection but a friend along the way.

I want to thank Denise Serrano for all the help provided through my first home buying experience. She was always available to answer all my questions and quick to respond to emails or messages. She absolutely made this a smooth, educating and calming process because I felt she was someone I can trust and who was extremely knowledgeable. She called 8 months after closing date to follow up and continued to help me out! FIVE STARS!! I have already recommended her and will continue to do so. I was really blessed to have her help. Thank you!!