Francisco Chong

Mortgage Education Videos

• 06/14/2020

  Eric Roberson from Danville , CA via Zillow

  Francisco and his team were wonderful to work with, and incredibly efficient. He was always available to speak, whether by phone, text, or email. It’s clear that he is passionate about his job and helping others, so that they may move into their dream home. I cannot recommend Francisco enough!

• 05/27/2018

  kate&charlie from Piedmont , CA via Zillow

  As our loan agent, Francisco was extremely diligent, responsive, honest, and reliable in securing our mortgage. He has tremendous experience in the field and is understanding of his client's needs and concerns. He was very patient in answering all of our questions and is respectful of our timeline, responding even on weeknights and weekends. Francisco prioritizes his client's interests and often served as a liaison between us and other bank staff in the loan review process. The fact that he went above and beyond our expectations was definitely a factor in our deciding on this lender for purchasing our first home.

• 10/29/2017

  Alameda , CA via Zillow

  Francisco exceeded all our expectations. My husband and I bought our first home in Alameda and Francisco made the mortgage process as stress free as it can possibly be. He was always available to answer our questions, even well outside business hours. His explanations were easy for us to follow and we always felt confident after discussing our options with him. He is very friendly and we never felt pressure even on a tight closing timeline. He went above and beyond what is required of a lending officer, providing us with all the information we needed. Even though ours was a relatively small mortgage for the Bay Area, Francisco always made us feel like a priority and was very attentive. Most importantly, he secured a fantastic rate for us! We will be highly recommending Francisco to our friends, family, and colleagues.

• 10/01/2017

  San Francisco , CA via Zillow

  Francisco was such a pleasure to work with! He was recommended to me by my sister and I've already recommended him to other friends. As a first time home buyer in the crazy San Francisco housing market, we wouldn't have been successful with our home purchase if it wasn't for Francisco and my realtor. Francisco was super attentive, helpful and honest. He always goes above and beyond to make things happen. We ended up with an excellent rate and closed early. Look no further, Francisco is your man!

• 03/06/2017

  San Jose , CA via Zillow

  Francisco was amazing! He helped us to score an incredible rate, close over a week early, and took the time to keep us informed about all the process and updates at all hours of the day! We really appreciated his thoroughness and attention to detail. He was also a joy to work with - giving us perspective and answering any questions we had. Our Agent and Escrow Officer also noted what a great working relationship they had with him - following up and providing what they needed with quick turnaround. 5+ stars all the way!