What to expect
We understand that purchasing a home is one of the biggest purchases in a lifetime. We've streamlined our process to ensure that the experience of obtaining your mortgage is as smooth and stress-free as possible. Typically, once the loan documents are signed and delivered back to us, you’ll receive your funding in 5 to 7 days!
Why we should work together
Luz was extremely helpful and knowledgeable about the process. We are very happy with how she and Loan depot handled our case. We would recommend to anyone.
Jeylynn M., Apopka, FL
I have worked with Luz on my first mortgage, she is a true professional. She takes the time to ensure that her clients understand the entire process of closing on a mortgage and is always willing to explain things until the client is comfortable. Patient, kind and understanding - Luz is exactly the type of person you want working on your behalf. I would never work with anyone else.
Mamoun A., Thonotosassa, FL
Luz Queen did a very good job communicating and leading us through the process of refinancing.
Milena W., Winter Springs, FL
Luz Queen was very helpful during the entire process. She answered all my questions and concerns in a timely manner. She was also very straight forward and sincere, which is a quality that not all consultants have. I was very happy with the result!
Monica M., North Ft. Myers, FL
Luz Queen was wonderful to work with,, very professional, knowledgeable and always in contact. I would and recommend her to friends.
Fredrick T., Daytona Beach, FL
Ms. Queen is a priceless gem of an employee, she made my 1st home buying experience very easy & less terrifying. Ms. Queen was ready to answer any questions I had. Even questions I wasn’t even aware I should be asking, with great detail, while providing resources so I had a better understanding of the process to help make better educated decisions. Everyone Ms. Queen interacted with in this process had nothing but high praise for her. My Realtor asked who my lender was because she was so amazing & quick to provide what was needed. On the final day, he asked for specifics because he wanted to recommend her & loanDepot to his clients. Ms. Queen is very kind, patient, & professional, again I can’t stress enough just how great of an employee you have with Ms. Queen.
Nathaniel B., Bartow, FL
Luz joined loanDepot in 2019 bringing over 20 years of valuable experience. After receiving her Bachelors in Finance from Florida Atlantic University, Luz planned on pursuing a career in financial planning but had a bigger desire to educate and assist people on the benefits of homeownership. Given Luz’s natural knack for finance and passion to help people, loan origination made for a perfect career choice.
Whether it be a first-time home buyer or an experienced one, Luz is always ready to design the perfect loan to match her clients’ needs, no matter what hurdles stand along the way. Because of her extensive knowledge of loan programs, problem-solving skills and steadfast commitment to customer service, Luz ensures that each borrower receives superior guidance as they pursue one of the most personal investments of their lifetime.
Luz is married to her husband Chris and together they have one son. In her free time, Luz enjoys running, spending quality time with her family and volunteering at her son’s school and church. You can find Luz at the Orlando branch. Please contact her for any of your mortgage financing needs!
FL LIC# LO65017
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