Our Process
What to expect
We understand that purchasing a home is one of the biggest purchases in a lifetime. We've streamlined our process to ensure that the experience of obtaining your mortgage is as smooth and stress-free as possible. Typically, once the loan documents are signed and delivered back to us, you’ll receive your funding in 5 to 7 days!
Client Testimonials
Why we should work together
Jordan P.
Mack and his team were incredible. They are very knowledgeable and made this whole process a lot less stressful. They were great at communicating with me throughout the whole process. I will definitely be recommending Mack to friends and family.
Josie J.
Mack and his team helped us through the whole process. He gave us advice that helped us get a great deal and with the negotiations on our house. His fast response time and calm demeanor helped with all of the emotions throughout the whole process. He made sure we got the best deal possible and his pricing is fair and low.
Ally S.
Mack and his team were very knowledgeable and professional. Him and his team made my home buying experience smooth and stress free. I am very pleased and thankful.
Abriann K.
Mack and his team were very knowledgeable and professional. Him and his team made my home buying experience smooth and stress free. I am very pleased and thankful.
Abriann K.
I met Mack through a client of mine. I had a unique situation with a new home build and didn't want to get "pushed" into using the home builder for financing. Mack assured me he had experience in negotiating on new home builds which gave me confidence in my approach. I was able to secure a lower interest rate through Mack and although I had to bring more cash to the table, it was worth it for the comfort factor I had with his team. I got answers when I needed them, it took far less paperwork than the builder required, and in the end, we beat my monthly mortgage payment goal by $6. Very pleased and grateful for the care, compassion, and customer service provided by Mack and his team. Highly recommend them!!
Lori H.
Mack and his team are great. Being a real estate investor and insurance agent, I work with a lot of lenders. Mack re-financed my personal residence recently and it was a great experience. Mack is knowledgeable about the market conditions, options for cash out vs. not, point buy downs and will give it to you straight on the best options out there for you to consider based on your personal situation. Throughout the entire process I could really tell the Mack had the client's best interests at heart and his team is very on top of ensuring the process goes as smoothly as possible.
Jesse S.
I started working with Mack based on referral from my real estate agent. During course of next 20 days Mack's entire team worked tirelessly to get all paperwork completed and loan closed. Entire experience was totally painless. thruout entire process various members of his team including Mack proactively contacted me to let me know how the loan processing was progressing. I can't really see myself using anyone else for my future mortage needs.
Rajiv D.
Mack and team were extremely helpful, professional, knowledgeable and made the process smooth and stress free. Highly recommend! Thank you Mack and Team!
Brandon D., Aurora
Mack and his team of professionals gave us exceptional service on the purchase of our new home. From the first phone call to closing I was confident in my choice of lender. Team Humphrey was prompt, friendly and knowledgeable. I would recommend Mack to anyone looking to work with a reputable lender.
Robin L., Elizabeth
Mack and his team have been just wonderful to work with. They know what they're doing, and do it well. The processes were clear, the communication was great, they always answered questions, they were encouraging and most of all - professional. They worked to get our loan past some hurdles and closed in 30 days. Awesome fantastic people who helped our home-owning dream come true. Bless them all. I'm telling you - work with them. They're great.
Kimberly S., Denver
Highly satisfied with my experience working with Mack. There were a few unique aspects to my situation, and he was able to smoothly navigate me through the process and get me the product I wanted at a competitive rate. It was nerve wracking as a first-time homebuyer of course, but even with a few hiccups and being on a tight timeline, he got the job done! And I closed being out-of-state. Would highly recommend.
Janine O., Denver
Mack and his team were there every step of the way! He was checking rates all the way up until closing to make sure we had the best rate possible. Very helpful and made the process as painless as possible. Will definitely use again.
Mike M., Denver
Mack helped me to refinance my house. His team was very professional and extremely helpful. There were many complications on my end and they handled it all seamlessly. Great lender and highly recommend!
Travis P., Parker
Mack and his team were extremely friendly and helpful from the very beginning all the way through to the end. I am the kind of person that has a million questions and always wants to make sure my part is done and done correctly. Mack and his team were polite to me and never made me feel bad for calling 1 time or 5 times in a day. They walk you through the process and tell you what to expect from the very beginning.
Jenn B., Castle Rock
About Mack
A graduate of the University of Montana and California State at Chico, Mack has been instrumental in serving his local communities, bringing over 20 years of invaluable experience to the mortgage industry. Due to his vast knowledge, continual commitment to quality and having dedicated his career working to various purchase markets in Colorado, Mack has become a loyal and trusted resource among clients and Realtor associates. He is a recipient of numerous accolades including the 5280 Five Star Mortgage Professional Award in both 2018 and 2019.
Pursuing the mortgage business was a natural fit for Mack given his knack for finance and passion for helping others. After fulfilling a breadth of roles in the industry, he can truly offer the best level of service to realtor partners and clients. He loves guiding borrowers to understand the loan process and make the best loan choice for their financial objectives. Making the process effortless and stress-free is what he strives to achieve with each transaction.
In his free time, Mack enjoys hiking, horseback riding, motorcycles, camping, and roller coasters. If you are ready to explore your home financing needs, please contact him at the Cherry Creek branch.
CO LIC# 100048144
Reviews
10 Reviews
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04/01/2021
Thelma Dena from Castle Rock , CO via Zillow
Having known Mack to be of integrity, we chose him and the team at Loan Depot to assist with our refinance. Thank you Mack, for educating us on how to make our home investment work in our best interest. This has set us on the right track towards a comfortable, successful, and adventurous future as we plan for retirement. The excellent service you and your team provided put us at ease. We are confident not only that we made the right choice, but that we will look to you in the future for more expert advise. We highly recommend Mack and his team at Loan Depot not only for your real estate needs but for refinancing as well. THANK YOU MACK!
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12/14/2020
user182706 from Boulder , CO via Zillow
Mack at LoanDepot and his support crew sensational! (Sincere thanks to Chrissy and Jessica.) I really felt like they were our teammates because of all the advice and coaching they gave us. They were speedy in supplying great answers to our questions. I only wish they were also able to help me with the commercial loan I was also trying to obtain. I would have worked with them for that without a moment of hesitation.
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11/25/2020
J Walker from Loveland , CO via Zillow
What can I say other than Mack is a true professional who takes the time to build a relationship with you. Not only was our transaction flawless, but he stuck with me for over a year and through the ups/downs of 3 different houses before we finally closed on our home. Mack and his team are hands down the best in CO.
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11/25/2020
Shanna Nava Flores from Denver , CO via Zillow
I have never bought a house and do not have family to help. Mack and his team took me under his wing and walked me through every step all the way to the last day. His team, especially Chrissy and Jessica, worked tirelessly getting me all the way to the final approval. I will always recommend this team.
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11/19/2020
Amanda Reidy from Aurora , CO via Zillow
I interviewed 5 different lenders before I decided that Mack's team was the team for me. I ask A LOT of questions - Mack and team were always quick and happy to answer all of my questions. They are an experienced and customer focused team. As a single mom and first time home buyer, I really needed to feel like I had a team of support to help me with my personal goals of buying the right home with the right type of financing for me. Mack laid out all of my options and talked me through each one and Chrissy was there for every step, guiding me through all of the paperwork. I could not have chosen a better team. Do your research and then come back to Mack when you realize that he is the best.
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11/12/2020
Julie Mostek from Denver , CO via Zillow
We bought our Denver home and then turned around a few months later and refinanced with Mack and his team. Great Team work from all. I recommend Mack to all of my clients that are looking for a Great Lender.
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11/15/2020
Jeremy Drager from Colorado Springs , CO via Zillow
Mack and his team were awesome theough put the process. Their communication was phenomenal (we were in a house and would text back and forth with them to find out the numbers) which made it easy to find our house! I reccomend Mack and Depot to everyone!! They are the best!
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11/08/2020
Jason Brauhn from Aurora , CO via Zillow
In a seller's market like Denver you need a guy like Mack on your side. Mack and his team are professional, responsive, and will give you the support you need. While some lenders ask you to pick a time on their calendars, Mack gives you his cell phone number. When you need a question answered or a letter to make an offer on a house, Mack's response times can be measured in hours and minutes, not days and weeks. Mack even called the seller's agent to advocate for us and we ended up winning our house against other buyers who had made cash offers. In short, if you want to be treated like friend and have someone go to bat for you when the competition is tough for a house, this is the team you need on your side.
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10/30/2020
motivation1207 from Denver , CO via Zillow
It is so nerve racking to purchase a new home however Mack and his team made it less stressful. During the entire process, he and his team were communicative, professional and transparent. I look forward to working with Mack again on my next purchase.
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09/23/2020
swtolbert from Arvada , CO via Zillow
Mack and Chrissy were very responsive and ensured that I got a good deal. As soon as I made it clear to Mack what I was looking for he made it happen with very little effort on my part. I would work with them again in a heart beat! Thank you both!
Calculators
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Crunch your own numbers with our mortgage calculators. Run as many different scenarios as you’d like to see how much home you can afford.
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Contact Mack
I'll be in touch shortly, and look forward to helping you find the right loan to fit your needs.
Going through the home buying process with Mack was honestly the most awesome thing to do. When a minor problem came up, he was able to get it fixed in the day and stayed past his working hours to help me and my wife. She finally moved in today and we’ve been moving furniture into our very own house. I would go through this process with Mack again to know I’m in good hands.