Our Process
What to expect
We understand that purchasing a home is one of the biggest purchases in a lifetime. We've streamlined our process to ensure that the experience of obtaining your mortgage is as smooth and stress-free as possible. Typically, once the loan documents are signed and delivered back to us, you’ll receive your funding in 5 to 7 days!
Client Testimonials
Why we should work together
About Quoc
Quoc is a distinguished leader in the mortgage industry with over 18 years of invaluable experience. He joined team loanDepot in early 2021 as a Loan Consultant in San Ramon, CA. He has closed on average over $135M in loan volume for the past 5 years. Most recently, he ranked #21 in the nation among all loan officers. Clients and associates who have worked with Quoc are incredibly impressed with his knowledge of the industry, innovative ideas, and attention to detail.
Wherever you are in your home ownership journey, you can rely on Quoc for your home financing needs. Quoc has a passion for the mortgage industry and is great with numbers, he is naturally analytical and gifted at developing creative financing solutions to build the best possible loan to fit his client’s needs. Due to his immense understanding of the builder world, he is also a master at new construction loans.
Quoc is a Santa Clara University alum and currently resides in San Ramon, CA with his lovely wife and their two adopted children. In his spare time, he loves playing with his kids and staying physically and mentally active by doing CrossFit. He also enjoys cheering on his favorite basketball team, the Golden State Warriors and staying involved with his church.
CA
Mortgage Education Videos
Reviews
10 Reviews
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11/29/2018
zuser201804272239048 from Walnut Creek , CA via Zillow
Quoc and Veronica are an excellent team to guided me through the loan application process. Veronica was diligent and attentive to detail in order to secure a loan which was complicated due to my previous investment commitments, but she pulled through. Every one of my previous 4 deals have been extremely stressful, but this one was calm thanks to the TIAA team. I recommend Quoc and Veronica on any loan deals.
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09/14/2018
Evans from San Carlos , CA via Zillow
My wife and I were given Quoc’s phone number from our realtor. We called for a consultation over the phone and Quoc was everything we had hoped for. He explained the process and the options that we had. He was professional from start to finish and we actually closed on our house today. The whole process was easy and Quoc and his assistant were there all the way. Everything ended up being exactly as they said it would. Thank you so much Quoc for making our San Carlos home purchase so easy and on schedule. We will recommend you to everyone we know.
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05/08/2018
Richard from Novato , CA via Zillow
Absolutely the best experience I've ever had with a mortgage lender. Quoc is detailed, patient, caring and above all, efficient. Quoc and his team work very fast and communicate with you at every step of the process. The application platform at Everbank ( now TIAA) is so easy to use and safe. I have worked with all the top banks and brokers in the past and I've never come across an easier and more intuitive platform than Everbank's (now TIAA). None of the people I've ever worked with and/or their banks in the past can come close to Quoc, his team, and Everbank. If you've ever had any problems in closing a deal with any one else then give Quoc and Everbank a chance to look things over one last time before you give up. Trust me, it will be the best 2 minutes you can spend in simply sending him an email. If you're looking for an easy, fast, and efficient process then look no further. I wish everyone out there the same fortune and blessings my wife and I received in purchasing our latest home in this insane Bay Area market. Sincerely, Richard
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12/07/2017
zuser201 from Livermore , CA via Zillow
Quoc and Meghann are extremely thorough and professional in their work. They have good experience with the market and guide you through the entire process. They made the whole closing process very smooth for us. We were first time home buyers and had a stress free home buying experience because of this team :)
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11/24/2017
Livermore , CA via Zillow
Quoc and his assistant Veronica are awesome. Quoc is the best mortgage loan officer I ever interacted. He's not trying to sell their mortgage, instead he ask questions related to customer situation and therefore advice the best mortgage product. He delivers beyond his promise. I will go to him again if I need mortgage in the future.
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09/06/2017
Livermore , CA via Zillow
This is the second home we have purchased using Everbank (Quoc Do). I have nothing but positive things to say about my experience. This Everbank team, especially Jenny, exceeded my expectations. It was refreshing to see how organized, prompt, and thorough this team is. Jenny worked hard to get me the best rate possible and was able to close the loan within a short amount of time. I would definitely recommend this team to anyone looking to purchase a home.
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07/28/2017
Hayward , CA via Zillow
Quoc and his team, especially Meghann, were a pleasure to work with. They made it seemless and not stressful, almost an enjoyable process. Very professional, thorough and diligent.
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04/25/2017
Livermore , CA via Zillow
Quoc Do and his team were extremely helpful and made sure that we were on top of things! Quoc became highly recommended by several Realtors including ours. My husband and I were first time home buyers so we had a lot of questions and needed a whole lot of clarification on all processes. Quoc and his team answered all of our questions and were very patient as well. We had a smooth experience and closed within less than a month! I would highly recommend Quoc Do from Everbank!
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08/24/2016
Danville , CA via Zillow
Repeat Customer here! Another successful refi with Quoc and team. Everyone you meet should be as professional as Quoc Do and his team. The process is extremely efficient and streamlined. They have it down! Quoc and Meghann were extremely thorough in all communications - very specific to the various requests, processes and overall timing of the refi. They really did a nice job setting expectations early on and checking-in throughout (Application, Underwriting, Closing). I would (& have) strongly recommend them to others. We refi'd a single family home in N. California.
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08/07/2016
Livermore , CA via Zillow
I recently purchased a home through ever bank. Meghann and Quoc are very helpful through out the process and guided well, and provided good mortgage rates well.
Calculators
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