Our Process
What to expect
We understand that purchasing a home is one of the biggest purchases in a lifetime. We've streamlined our process to ensure that the experience of obtaining your mortgage is as smooth and stress-free as possible. Typically, once the loan documents are signed and delivered back to us, you’ll receive your funding in 5 to 7 days!
Client Testimonials
Why we should work together
About Suzanne
Suzanne Stiefel joined loanDepot in December of 2016 bringing with her 24 years of industry experience. Suzanne has earned her reputation of knowledge, consistency and dependability. For the past two decades, her passion has been providing the very best in customer care and education for her borrowers.
“The financing process can be quite complicated and for many clients it is the largest financial decision they will make. I believe it is my fiduciary responsibility to professionally help my clients manage this debt and integrate the mortgage they select into their overall financial plan and goals. I want my clients to have the joy of owning a home and if they do it right, they will not feel owned by their home. How someone handles their mortgage impacts their ability to save for retirement, save for college, payoff bad debt and accumulate a rainy day fund for life’s emergencies.”
Suzanne works out of the Northbrook, Illinois office as a Senior Loan Officer. Her business is focused on satisfying the needs of her clients throughout the Greater Chicago area. Early on, she clerked at the Chicago Board Options Exchange and then went on to earn a degree in Finance while interning for a Georgia financial radio personality. Prior to joining loanDepot, Suzanne served as a Branch Manager and spent 15 years serving as the President and Managing Partner for her own mortgage company, which at its peak employed over 50 loan officers.
Suzanne lives in Northbrook, Illinois with her husband and daughter. She enjoys a very active lifestyle, however, her most cherished moments are the quiet times spent with family and close friends. “We are two working parents with overbooked schedules juggling the day to day priorities. I have learned to embrace celebrating life’s simple pleasures. This includes spending a rainy- snowy cold Chicago weekend in our pajamas, cooking and watching a stream of movies together or in the summer hosting a small gathering of our closest friends to some poolside fun in the sun!”
IL LIC# 031.0002912
“The financing process can be quite complicated and for many clients it is the largest financial decision they will make. I believe it is my fiduciary responsibility to professionally help my clients manage this debt and integrate the mortgage they select into their overall financial plan and goals. I want my clients to have the joy of owning a home and if they do it right, they will not feel owned by their home. How someone handles their mortgage impacts their ability to save for retirement, save for college, payoff bad debt and accumulate a rainy day fund for life’s emergencies.”
Suzanne works out of the Northbrook, Illinois office as a Senior Loan Officer. Her business is focused on satisfying the needs of her clients throughout the Greater Chicago area. Early on, she clerked at the Chicago Board Options Exchange and then went on to earn a degree in Finance while interning for a Georgia financial radio personality. Prior to joining loanDepot, Suzanne served as a Branch Manager and spent 15 years serving as the President and Managing Partner for her own mortgage company, which at its peak employed over 50 loan officers.
Suzanne lives in Northbrook, Illinois with her husband and daughter. She enjoys a very active lifestyle, however, her most cherished moments are the quiet times spent with family and close friends. “We are two working parents with overbooked schedules juggling the day to day priorities. I have learned to embrace celebrating life’s simple pleasures. This includes spending a rainy- snowy cold Chicago weekend in our pajamas, cooking and watching a stream of movies together or in the summer hosting a small gathering of our closest friends to some poolside fun in the sun!”
IL LIC# 031.0002912
Mortgage Education Videos
Reviews
10 Reviews
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02/13/2017
Chicago , IL via Zillow
This is the second time I've had a chance to work with Suzanne. Service was excellent the first time and the same again this time. Highly recommend!
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02/02/2017
Chicago , IL via Zillow
Suzanne was so helpful! As a new buyer (and then new to refinancing), I had a lot of questions and she answered each question quickly and thoroughly. Thank you!
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01/25/2017
Chicago , IL via Zillow
I use to own my own mortgage company for about 9 years and then got into real estate and now own my own brokerage. I am very picky with who I refer my clients to, whether it be for a lender, inspector, contractor etc... Suzanne is the only mortgage lender I would refer anyone to, she has personally done over 10 of my loans on all of my properties and has probably done around 50-100+ loans for my clients friends and family. Each and everytime everything goes exactly as planned, and everything gets DONE! I would recommend her to you all!
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01/23/2017
Lombard , IL via Zillow
I have worked with Suzanne for the last 5 years - 2 property purchases and multiple re-finances. Suzanne is a pleasure to work with - she is efficient, helpful and most importantly - explains things in layman's terms. The numbers in the property purchasing process are complicated but Suzanne takes the time to call/meet and made sure I understood what each of the numbers mean and furthermore, provided helpful advice to make sure I am getting the best rates and thinking about the financing smartly. I would definitely work with her in the future again if the occasion arises!
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01/17/2017
Orland Park , IL via Zillow
I have worked with Suzanne on 3 refinances and 2 new purchases in the last 8 years and all my experiences have been great. She is very knowledgeable and easy to work with. She works at your pace, which in our case had to be pretty quick a couple times. We were cleared to closed within 20 days of attorney review on our last purchase and absolutely needed to be to get the price on the home we wanted and there was never a doubt working with Suzanne. I have and will continue to recommend her services to anyone looking.
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01/17/2017
Prairie View , IL via Zillow
We have been working with Suzanne for the past 9 years to refinance mortgages on our primary residence as well as a rental property. Suzanne and her team continually amaze us with their top notch customer service and ability to consistently deliver. If you are in need of a mortgage/refinance, I highly recommend you give Suzanne a call.
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09/14/2015
Chicago , IL via Zillow
Suzanne is amazing! She is professional, organized, knowledgable, efficient, personable and really good at what she does! I wish she does more than mortgage as I would work with her for everything. You will not regret working with her through the home buying process.
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08/31/2015
Chicago , IL via Zillow
Suzanne Stiefel was a true pleasure to work with. After another large Chicago bank dropped the ball, Suzanne was able to push through a loan in record time. She is a true professional with a great personalized approach to lending. Thank you Suzanne!
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03/26/2015
Chicago , IL via Zillow
Suzanne was very informative and helpful throughout the whole loan process. She was available day/night and even on weekends to answer any questions that we had. I would highly recommend Suzanne for any home buyer!!
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02/27/2015
Chicago , IL via Zillow
Suzanne was very helpful while we were securing our mortgage. She ran a few different reports during the pre-approval process to show us what we could afford based on some basic information (salary, long term debt, etc.), and once we decided on a price range she was able to give us more realistic figures of what we would be paying. As with any big financial transaction there were lots of questions, and Suzanne was always quick to respond via email or phone. She also was very thorough in making sure we hit all of our milestones ontime, such as getting bank statements and employment verifications. I'd highly recommend Suzanne for both first time and experienced home buyers.
Calculators
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