Our Process
What to expect
We understand that purchasing a home is one of the biggest purchases in a lifetime. We've streamlined our process to ensure that the experience of obtaining your mortgage is as smooth and stress-free as possible. Typically, once the loan documents are signed and delivered back to us, you’ll receive your funding in 5 to 7 days!
Client Testimonials
Why we should work together
Chun Y., San Francisco, CA
I did refinance at loan depot in 2021. My LO is Ting Chen who helped me a lot. She is very professional and gave me lots of good advice. She is patient too and always update the process to me. She tried her best to help me lock the lower rate which we all very satisfied with her work. Thanks for her, we cut down our monthly mortgage payment. What’s more, loandepot is a good financial company. It had lots of good program and the advanced systems that we can submit the documents easily. I appreciate that I know loanDepot and my LO Ting Chen.
JianBing L., Daly City,CA
It was so lucky & thankful by my best friend’s referral to met Ting Chen when I purchased my home a year ago. Ting was so kind & professional helped me on all the documents. It was really successful that made my loan closed in time & funded. I really appreciated for all the work she had done & her team!!!
Wendy L., Daly City, CA
I am a first time home buyer and I was able to purchase my very first property with the help of loanDepot. Leman Woo and his team are very efficient most especially Ting Chen. Ting is so helpful and response so quick. The whole process has been fast and we were able to close within 4 weeks. Ting is very professional and informative and has given me advises on how to manage a property very well. There were time that I felt very stressed but when I talk to Ting she would make me feel that everything is going to be alright. I recommend loanDepot if you ever wanted to purchase or refinance a home. Thank you everyone for your help.
Eva M. , Daly City, CA
Shoutout to loan officer Ting Chen! She is knowledgeable, efficient and responsive. She was patient in explaining the details of disclosures to a first time home buyer. She hastily worked her way through the holidays to help with the pre-approval letter, then later locked in the interest rate before it changed the next day!
Gabrielle A., Colma, CA
Thank you to Ting, Leman, and the rest of the loan agents and officers at LoanDepot for their professional help as I was applying for a loan to purchase a home. They were all professional and offered great support and advice. They were all greatly supportive and patient as I navigated through this complex process.
Rosanna Y., San Mateo, CA
We are the first time buyer, and the entire loanDepot team has been exceptionally helpful throughout the process. Ting, who was the main loan officer on the project, went above and beyond to help us out navigate the complexities. I really appreciated how she understood every facets of the mortgage process, helped us prepare for the docs weeks in advance so we could be efficient in the final closing process. Highly recommend for any new home buyers! Shout out to the rest of the team (Leman / Jenn) as well!
Junghwan Y., Foster City, CA
Good service. They can cut through challenges and keep at it until the loan is closed. Ting Chen is persistent and detail oriented!
Satyananda K., San Mateo, CA
When interest rate started to climb, many unforeseen variables took place on my son's loan application. Ting at loanDepot did an excellent job in finding a loan with good interest rate and features for him. Throughout the loan process, she was courteous and very responsive to my son's inquiry and document submission. Ting's team, the underwriter, and other managers were also on top of my son's application. As a result, he was able to buy his first house. If anyone were to ask me for recommendation of a loan agent, I would definitely recommend Ting and loanDepot.
Artin A., South San Francisco, CA
About Ting
Using 6 years of mortgage experience, Ting has quickly become a trusted lending partner among clients and industry associates. She actively goes out of her way to provide exceptional hands-on experience and prides herself on product and process knowledge, making every effort to source the best loan for each borrower’s needs.
Ting originally joined the industry after graduating with a degree in International Relations. She enjoys helping others achieve their homeownership goals. Taking part in her borrowers’ most important financial decision is what drives her to do her best each day.
Outside of the office, Ting enjoys working out, traveling, and gardening. She is also a foodie. You can find her at the Burlingame branch. Please contact her for any of your mortgage financing needs!
CA LIC# CA-DBO1596132
Calculators
Calculate your payment
Crunch your own numbers with our mortgage calculators. Run as many different scenarios as you’d like to see how much home you can afford.
Use this mortgage loan calculator to generate a mortgage estimate. Press the "Calculate" button to find out.
Use this mortgage loan calculator to generate a savings estimate. Press the "Calculate" button to find out.
Contact Ting
I'll be in touch shortly, and look forward to helping you find the right loan to fit your needs.
Because of the pandemic we tried to refinance our house and we’re looking for low rate with little success. A friend recommended me to Ting Chen and she has been incredibly helpful, professional and gave plethora of suggestions throughout the entire process and helped us successfully refinance with a good outcome. Highly recommended.