Home Loan Servicing

Make payments and access important information about your account.

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Launching our New Servicing Portal

We’re excited to announce our new financial experience with you in mind. Stay tuned as we are releasing new features in the coming weeks and months. If you have not logged in to this new website before, then you will need to register again.

null

Launching our New Servicing Portal

We’re excited to announce our new financial experience with you in mind. Stay tuned as we are releasing new features in the coming weeks and months. If you have not logged in to this new website before, then you will need to register again.

Servicing Centers

To service you better, we have two dedicated centers for servicing your loan. To find out which servicing center your loan belongs to, please locate the “Mail payments to” address on your mortgage statement or on the First Payment letter included in your closing document package.

Texas Center

Payment Address

P.O. Box 5710 Chicago, IL 60680-5681

Not enrolled ?Register nowRegister now

New Jersey Center

Payment Address

P.O. Box 11733 Newark, NJ 07101-4733

New Jersey LoginNot enrolled ?Register nowRegister now

Customer Service Support

Weekdays 7:00 am - 7:00 pm (CST)

Weekends Closed

Customer Service Support

Weekdays 8:30 am - 11:00 pm (EST)

Saturday 8:30 am - 5:00 pm.

Payoff Requests

location_on Payoff Department
P.O. Box 77406 Ewing, NJ 08628
Call 8774772089

Requests for Information, Notice of Error or Qualified Written Requests

location_on P.O. Box 251027 Plano, TX 75025

Requests for Information, Notice of Error or Qualified Written Requests

location_on P.O. Box 77404 Ewing, NJ 08628

General Inquiries

location_on P.O. Box 250009 Plano, TX 75025

General Inquiries

location_on P.O. Box 77404 Ewing, NJ 08628print (609) 538-4005

Property Taxes – Escrow

If you pay your property taxes through your regular monthly mortgage payment and you receive a bill from your taxing authority, please send the tax bill to us at:

location_on P.O. Box 9223 Coppell, TX 75019-9278Call 8333720325print (817) 826-0707mail DFW01.loanDepotescalations.tax@corelogic.com

Property Taxes – Escrow

If you pay your property taxes through your regular monthly mortgage payment and you receive a bill from your taxing authority, please send the tax bill to us at:

For Delinquent Tax Bills

print (817) 826-1697mail DFW01.loanDepotescalations.tax@corelogic.com

For Supplement Tax Bills

print (817) 826-1697mail SupplementalTaxes@loanadministration.com

For Tax Exemptions

print (817) 826-1697mail TaxExemptions@loanadministration.com

Property Taxes – Non-Escrow

If you do not pay your property taxes through your regular monthly mortgage payment and you receive a delinquent tax notice that has been paid, please send proof of payment to us at:

location_on P.O. Box 9023 Coppell, TX 75019-9210Call 8333720325print (817) 826-1258mail DFW01.loanDepotescalations.tax@corelogic.com

Property Taxes – Non-Escrow

If you do not pay your property taxes through your regular monthly mortgage payment and you receive a delinquent tax notice that has been paid, please send proof of payment to us at:

location_on Attn: Tax Department
P.O. Box 9220 Coppell, TX 75019-9238
print (817) 826-1258mail DFW01.loanDepotescalations.tax@corelogic.com

Homeowner’s Insurance

If you pay your homeowner’s insurance premiums through your regular monthly mortgage payment (also called an escrow account) and you receive a bill from your insurance provider or have a new insurance policy, please send the bill or new policy to us at:

location_on ISAOA / ATIMA
P.O. Box 7114 Troy, MI 48007-7114
Call 8774772089print (248) 710-1660language ExpressInsuranceinfo.com - Enter Code 2917832

Homeowner’s Insurance

If you have a new insurance policy or you’ve received a letter from us noting that we haven’t received your proof of insurance, you can update your information online at www.mycoverageinfo.com. Please mail required claim documents to us at the following address

location_on P.O. Box 202028 Florence, SC 29502-2028print (843) 413-7133mail mycoverageinfo@assurant.com

Insurance Claims

Have an insurance claim? To view and download the insurance claim package, which outlines the required documents and next steps click here.

location_on Attn: Loss Draft Department
5225 Crooks Road Troy, MI 48098-2823
Call 8774772089print (248) 710-1635

Insurance Claims

Need to file an insurance claim? Visit www.insuranceclaimcheck.com for next steps. Please mail required insurance claim documents to us at the following address:

location_on Attn: Loss Drafts Department
P.O. Box 202033 Florence, SC 29502-2033
Call 8774772089

Texas Center

Payment Address

P.O. Box 5710 Chicago, IL 60680-5681

Not enrolled ?Register nowRegister now

Customer Service Support

Weekdays 7:00 am - 7:00 pm (CST)

Weekends Closed

Requests for Information, Notice of Error or Qualified Written Requests

location_on P.O. Box 251027 Plano, TX 75025

General Inquiries

location_on P.O. Box 250009 Plano, TX 75025

Property Taxes – Escrow

If you pay your property taxes through your regular monthly mortgage payment and you receive a bill from your taxing authority, please send the tax bill to us at:

location_on P.O. Box 9223 Coppell, TX 75019-9278Call 8333720325print (817) 826-0707mail DFW01.loanDepotescalations.tax@corelogic.com

Property Taxes – Non-Escrow

If you do not pay your property taxes through your regular monthly mortgage payment and you receive a delinquent tax notice that has been paid, please send proof of payment to us at:

location_on P.O. Box 9023 Coppell, TX 75019-9210Call 8333720325print (817) 826-1258mail DFW01.loanDepotescalations.tax@corelogic.com

Homeowner’s Insurance

If you pay your homeowner’s insurance premiums through your regular monthly mortgage payment (also called an escrow account) and you receive a bill from your insurance provider or have a new insurance policy, please send the bill or new policy to us at:

location_on ISAOA / ATIMA
P.O. Box 7114 Troy, MI 48007-7114
Call 8774772089print (248) 710-1660language ExpressInsuranceinfo.com - Enter Code 2917832

Insurance Claims

Have an insurance claim? To view and download the insurance claim package, which outlines the required documents and next steps click here.

location_on Attn: Loss Draft Department
5225 Crooks Road Troy, MI 48098-2823
Call 8774772089print (248) 710-1635
Important Disclosures

If your property resides in one of the below states, please read the important information pertaining to your state:

Texas

COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 North Lamar, Suite 201, Austin, Texas 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT (877) 276-5550.

New York

loanDepot is registered with the New York State Department of Financial Services Superintendent. You may a file complaint or obtain further information about your servicer by contacting the New York State Department of Financial Services Consumer Assistance Unit at 1-800-342-3736 or by visiting the Department's website at www.dfs.ny.gov