Home Loan Servicing

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Payment Address

P.O. Box 5710 Chicago, IL 60680-5681Not enrolled ?Register nowRegister now

Send Payment by Mail

location_on P.O. Box 5710 Chicago, IL 60680-5681

Customer Service Support

date_range

Weekdays 7:00 am - 7:00 pm (CST)
Saturday 8:00am – 5:00pm (CST)

General Inquiries

location_on P.O. Box 250009 Plano, TX 75025

Property Taxes – Escrow

If you receive a current tax bill for any tax item that appears on your escrow analysis, please do not send us your tax bill. We will work with your current tax collector to pay your taxes on time. If your taxes are delinquent, please contact the loanDepot Tax Department using the information below.

location_on P.O. Box 9223 Coppell, TX 75019-9278Call 8333720325print (817) 826-0707mail DFW01.loanDepotescalations.tax@corelogic.comaccess_time Monday - Friday, 7:00am - 7:00 pm CST

Property Taxes – Non-Escrow

If you do not pay your property taxes through your regular monthly mortgage payment and receive a letter from loanDepot advising you that your taxes are delinquent, please send proof of payment to us at:

location_on P.O. Box 9023 Coppell, TX 75019-9210Call 8333720325print (817) 826-1258mail DFW01.loanDepotescalations.tax@corelogic.com

Homeowner’s Insurance

Send all documents needed for insurance purposes (insurance bills that need to be paid, policies, cancellation policies) to:

location_on ISAOA/ATIMA
PO Box 7114
Troy, MI 48007-7114
Call 8774772089print (248) 710-1660access_time Monday - Friday, 7:00am - 7:00 pm CST
ExpressInsuranceinfo.comCall 8774772089- Enter Code 2917832

Insurance Claims

Has your property been damaged? If so, please click here to view and download the insurance claim package that outlines the required documents you need to send us to proceed to the next steps.

location_on Attention: Loss Draft Department
PO Box 5099
Troy, MI 48007-5009
Call 8774772089print (248) 710-1635access_time Monday - Friday, 7:30am - 4:00 pm CST

Notice of Error, Qualified Written Requests, Requests for Information

location_on P.O. Box 251027 Plano, TX 75025
Important Disclosures

If your property resides in one of the below states, please read the important information pertaining to your state:

Texas

COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 North Lamar, Suite 201, Austin, Texas 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT (877) 276-5550.

New York

loanDepot is registered with the New York State Department of Financial Services Superintendent. You may a file complaint or obtain further information about your servicer by contacting the New York State Department of Financial Services Consumer Assistance Unit at 1-800-342-3736 or by visiting the Department's website at www.dfs.ny.gov