About Us

About loanDepot

Founded in 2010 by mortgage industry innovator Anthony Hsieh, our company is focused on creating a straightforward mortgage experience that meets—and exceeds—your expectations.

Our company’s growth reflects the success of our customer-centric approach. In our first decade alone, we’ve grown to become the nation’s fifth largest retail mortgage lender and the second largest nonbank retail originator, funding more than $275 billion since inception. Today, our nationwide team of 6,000-plus members assists more than 27,000 customers each month.

Powered by mello® Technology

Delivering a digital mortgage experience that enables you to be served quickly and easily is our top priority. Our proprietary mello® software platform powers every loan transaction, and, together with our mello smartloan—our end-to-end fully digital mortgage that can, in most cases, seamlessly and securely collect your income, employment and asset information—we can ensure that your transactions with us are fast, straightforward and hassle-free.

You Are a Customer for Life

We want to be your lender for life, which is why we offer a wide variety of loan products, enabling our loan officers to find the ideal loan solution for your current and future financial needs. And, thanks to the

loanDepot Lifetime Guarantee*

, the next time that you refinance with us, you will not pay any lender’s fees.

We’re Here for You, Every Day, in Every Way

Our goal is to provide you with an exceptional level of care as we assist you in achieving your financial goals. To achieve that, we’ve assembled one of the best teams in the industry, who will provide you with the expert guidance you seek throughout your mortgage journey. Your confidence in us and satisfaction with our service are at the heart of everything we do.

You, our valued customer, are always our top priority.

We’re Also Here for Our Communities

Helping the communities in which we live and serve is one of our company’s core values. Most recently, we donated $3M to support individuals, families and children directly impacted by the COVID-19 pandemic, as well as first responders, healthcare workers and support personnel. Over the course of our 11-year history we have donated millions of dollars and volunteer hours to charities nationwide—and we will continue to do so, because we are deeply committed to the individuals and families we serve, and the communities in which we live and work.