What to expect
We understand that purchasing a home is one of the biggest purchases in a lifetime. We've streamlined our process to ensure that the experience of obtaining your mortgage is as smooth and stress-free as possible. Typically, once the loan documents are signed and delivered back to us, you’ll receive your funding in 5 to 7 days!
Why we should work together
As your trusted loanDepot builder account loan consultant, I will walk you through every step of the loan process and support you from pre-approval through your closing date. This website will be a useful resource for you throughout your loan process and provides many tools for you to utilize to ensure this is a stress-free experience. Whether you are a first time home buyer or seasoned buyer, you can trust me and my team with all of your home financing needs. Don’t hesitate to reach out using the direct contact information located on this page. I appreciate your business and look forward to working with you!
Mortgage Education Videos
John V from Houston , TX via Zillow
One of the best Loan Officer I've ever worked with. Very communicative as well as respond in a timely manner to all questions I've had. Closing date was faster than i expected thanks to Billie's hard work. I would highly Billie Chen as a lender and will be back for future financing needs.
lisa nguyen13 from Pasadena , TX via Zillow
I had several loan officers look at my deal and Billie was the best person to work with. She was diligent in her work and identified hurdles early on. Other loan officers took much longer and were telling me issues Billie identified a week prior! Also, she was open, honest and offered solutions. This built a trustful relationship and I knew I could rely on her to complete the process. I was able to close the deal!
amandaovado from Richmond , TX via Zillow
Excellent communication. Billie would text daily if needed. She explained everything very clear to understand. I would recommend her to anyone. I have worked with 2 other mortgage companies and she is the only onr i will use if needed in the future.
konyip from Conroe , TX via Zillow
Billie was impressively fast in processing my mortgage process. She called within 5 minutes of initial contact to get further information. By the end of the first day after I submitted all my initial paperwork, she was able to get the pre-approval letter out. By the end of the second day after getting my paperwork reviewed and requesting a couple more, she was able to have the pre-qualification letter sent out. While I ultimately went with a different lender, I would highly recommend her service and would have gladly used her services.
Calculate your payment
Crunch your own numbers with our mortgage calculators. Run as many different scenarios as you’d like to see how much home you can afford.
Billie ChenDirect Lending - CA Foothill Ranch Branch
I'll be in touch shortly, and look forward to helping you find the right loan to fit your needs.